Since its humble beginnings in 1973, Ray Murray, Inc. (RMI) has grown into one of the largest distributors of propane gas equipment and appliances in the United States. Although founded by Ray Murray Sr., current partner/owners and sons Jim, Ray Jr.and John have managed the day-to-day operation since Mr. Murray's retirement in 1997. Mike Hopsicker has been President/CEO and a partner/owner of RMI since May of 2005.
The company was founded on the concept of complete customer care. Complete Customer Care best defines the company's team-based operating philosophy with process improvements and follow-through systems that bridge management, customer service, purchasing, warehousing & shipping, marketing and administration. Everything and everyone considers the Customer first and foremost. It is this Customer-focused business ethic that contributed most significantly toward consistent growth since Ray Murray Sr. started the company.